Hello, We are the Gold-Software Development support team. We are the experts on Gold-Software Development products and we are ready and willing to help you realize all the power available to you with every Gold-Software Development product you use.
Before you contact us, please do the following:
Be sure that you're doing everything right. We all make mistakes sometimes… Be attentive.
Look at the program help file: it may already contain an answer to your question. A lot of people ask us something like "how do I…", though the complete information is there.
Visit our website in the internet. It's a good chance that you'll find the newer version there; We are trying to update the program once a month or even more frequently when our stuff is not on vacations, of course. Also, if the serious bug has been found in the program, but the new version is not ready yet, we make the hot fix for it.
But if you still have a problem with our product and noting else helps, please contact technical support stuff at:
If you have already purchased licenses for our product(s), please write to firstname.lastname@example.org. We quickly respond to all questions submitted to this e-mail address in the order they are received.