LBE Desktop Helpdesk 4.0.123

Easy to use helpdesk system, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price – but, in their words, wasn`t anything like as good. Easy to set up:- You don`t need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases – Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing – enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. Download! 4.02 Mb   GAME OF THE DAY: Grim Facade: Mystery of Venice Two young ladies have gone missing and it’s up to you to find them in Grim Facade: Mystery of Venice, a fun Hidden Object game! Download & Play Publisher: Leigh Business Enterprises Ltd. Product: LBE Desktop Helpdesk Version: 4.0.123 License: Shareware, $595 File size: 4.02 Mb (4125 Kb) Screenshot: View screenshot OS: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 Keywords: LBE Desktop Helpdesk, help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking

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